What: job title, keywords, or company
Where: city, state, or zip code

Short Bio:

Dart Analyst - Primer Support with 2 years experience in Computer and Information Technology industry. Responsilbilities: β€’ working support for premier customers (nasa, us govt., all banks, govt. and private sectors globally). / β€’ working for 4th and 5th level of premier support. / β€’ ability to work as team lead for blackberry infrastructure design and support for the platform of exchange 2k, 2k3 and 2k7. / β€’ advance knowledge of msde and sql 2k, 2k5 for blackberry database management and support. / β€’ handel customer’s calls, emails and web chat sessions to provide world class primmer support. / β€’ handel all issues related to blackberry enterprise server as well as handheld and desktop manager. / β€’ reproduce the issues in test environment before sending instructions to the clients. / β€’ setup an exchange environment for e2k, e2k3, and e2k7 for all version of bes for root cause analysis. / β€’ hands on experience to design infrastructure for messaging and collaboration services for mobile systems (blackberry bes 3.x.x, 4.0.x, 4.1.x and 5.0.0) / β€’ strong problem solving and root cause analysis capabilities. / β€’ able to work independently on bes environment for 50,000 bes users. / β€’ answers the customer’s quires about upcoming products and releases. / β€’ explain the rca to the customers after review the bes logs. / β€’ escalate the case when need some improvement in the product to fe (future enhancement) team. / β€’ escalate the case to software development team when need to change some application codes..

Mcs degree. Coursework: Networking and data communication

Enter Something as a reference to proceed.

You have already written reference for this user.
Show all profiles

You can't add yourself as reference.
Show all profiles

Create Your Own Profile
Looking for Dart Analyst - Primer Support Jobs?