What: job title, keywords, or company
Where: city, state, or zip code

Sign up for E-mail Updates
Job Description:

This position is based at Hailo’s downtown NYC offices and for immediate start. This position requires regular travel to our North American expansion cities (centered around the Eastern Seaboard) and occasional travel to our London HQ.

About Us

Join a fun, global team of top engineers, seasoned entrepreneurs, and taxi drivers for the adventure of a lifetime.

We're changing personal transportation, making people’s lives easier, and opening up a multi-billion dollar market in the process. We’ve built a massive following in London, Dublin, Toronto, Chicago and Boston, with both drivers and passengers thrilled to finally have a great experience with cabs. Join us as we expand - and help shape our global rollout plan.

The Opportunity

Hailo is expanding rapidly throughout North America, with offices already in Toronto, Chicago, Boston, and New York, with DC and SF on the way.

We are looking for an intelligent, driven, and entrepreneurial individual to develop and own our new market research process, which has already been used for expansion into eight new markets, but will be evolved and perfected by you. This is a contract position with the opportunity for a salaried position for the exceptional candidate, based on your performance. The initial contract term will be no less than six months.

The challenge we face is that market data on the taxi and private hire market is sparse and unreliable. Primary research is required to obtain the level of detail we need in order to prepare for our market entries. This primary research will require a few weeks spent in each of the potential target markets (mostly in the Eastern US) to properly complete the research. Hailo’s New York team will actively support and guide you in this project and marshall Hailo’s global resources and knowledge when appropriate.

Remuneration & Benefits

  • Contract role with very attractive day rate
  • Opportunity for a full-time position in Hailo once contract ends


  • Substantial and demonstrated experience in new market research, preferably in regulated industries and/or metropolitan markets
  • Excellent synthesizer of broad market information in clear narratives with context
  • Expertise in interview-based, primary research and contact development
  • Highly self-motivated individual with demonstrated success guiding projects from start-to-finish
  • Able to quickly assess Hailo’s current market research templates and develop them into a globally scalable highly-tuned process

Why us?

Hailo is the world’s largest e-hailing and payment network with over 20,000 registered drivers operating across four countries. And we’re only a year old.

We've raised $20M from an all star cast of investors including Accel Partners, Wellington Partners, and Atomico Ventures. Together they've funded Facebook and Spotify, founded Skype, and brought loads of other fantastic companies to life all over the world.


Job Category:

Computer and Information Technology

Career Level:

Mid Career (2+ years of experience)

Job Type: