A+, MCP, CHDA certifications.
Fourteen years of experience in the IT industry.
Software experience includes: Microsoft software up to Windows 7 and Server 2008, Office up to 2007, IBM ISeries500 account administration, Active Directory and Exchange.
Network experience includes: TCPIP, routers, LAN, WiFi, VPN and WAN support.
Hardware support includes: Desktops, servers, laptops, printers, switches, and routers.