Intern with experience in BPO Call Center industry. Objective: As a fresh graduate I am keen on working in a creative and challenging work environment, I am highly motivated and enthusiastic in learning new skills and contributing to the company. Through previous work experiences and active participation in co-curricular activities, I have honed strong leadership, planning, creative and mediating skills, which will allow me to excel as an effective leader and team player.
Responsilbilities: Credit control department: customer representative officer (cro) / â€¢ assessed the viability and credit risk of business and consumer loan proposals / â€¢ improved the way customer applications were kept and shared with the head office. / â€¢ answered customer inquiries; solved them all in the given time frame. / recovery department: management information systems (mis) coordinator / â€¢ increased efficiency of reversals made on per month basis (100 to 500). / â€¢ initiated and implemented the proper record keeping of nocs issued. / â€¢ maintained smooth exchange of data, daily with the head office, by improving internal control system. / â€¢ reported directly to regional recovery head. / â€¢ mastered the use of banking softwares. / legal department: management information systems (mis) coordinator / â€¢ redesigned the worksheet to fit the needs of head office. / â€¢ transferred the data from old sheets to new, with 100 percent accuracy, within one day..
Bachelor Of Banking And Finance (university Of London) degree. Coursework: Banking and finance