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Senior Executive with 10 years experience in Programme Management industry. Responsilbilities: β€’ process product information reports (approved warranty complaints) / β€’ provide market feed back to quality assurance departments on reported products’ complaints and problems / β€’ monitor the product technical problems trend in the market & / β€’ monitor & follow up of different campaigns at dealerships all over pakistan / β€’ preparation of different computer formats, technical reports through / computer database / β€’ assistance for preparation technical specification for military sales / β€’ prepare presentations for various types meetings / β€’ assistance for preparation & submit service technical analysis report (star) for local defects to plant & quality information report for cbu defects to hmc (korea) / β€’ issue letters for dispatch warranty parts & others related matters / β€’ dispatch ckd failed parts (korea, japan, dubai, italy) for evaluation of failure / β€’ inspect and prepare failed parts inspection report / β€’ upkeep and update technical service literature & providing updated record to all concern as & when required / β€’ coordination with fsrs, dealers network, dfml departments through phone, emails & letters. / β€’ data entry (pir, campaigns, test trial).

B.com degree. Coursework: 1. accounting / 2. statistics / 3. english / 4. urdu / 5. economics / 6. management

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