Senior Executive with 10 years experience in Programme Management industry. Responsilbilities: β’ process product information reports (approved warranty complaints) / β’ provide market feed back to quality assurance departments on reported productsβ complaints and problems / β’ monitor the product technical problems trend in the market & / β’ monitor & follow up of different campaigns at dealerships all over pakistan / β’ preparation of different computer formats, technical reports through / computer database / β’ assistance for preparation technical specification for military sales / β’ prepare presentations for various types meetings / β’ assistance for preparation & submit service technical analysis report (star) for local defects to plant & quality information report for cbu defects to hmc (korea) / β’ issue letters for dispatch warranty parts & others related matters / β’ dispatch ckd failed parts (korea, japan, dubai, italy) for evaluation of failure / β’ inspect and prepare failed parts inspection report / β’ upkeep and update technical service literature & providing updated record to all concern as & when required / β’ coordination with fsrs, dealers network, dfml departments through phone, emails & letters. / β’ data entry (pir, campaigns, test trial).
B.com degree. Coursework: 1. accounting / 2. statistics / 3. english / 4. urdu / 5. economics / 6. management