Assistant Manager with 1 year experience in Administration industry. Objective: To seek future challenges in the field of Sales & Marketing/customer services/ management, in an attempt to expand my skills within a progressive and fast growing environment that challenges its people and uses state of the art technologies while enhancing my proven abilities and dedication to a motivated team.

Responsilbilities: • implemented hotel policies, procedures and the overall operating philosophy. / • ensured regulatory compliance in all assigned functions, ensuring that all policies and practices were in compliance with both required standards and corporate standards. / • plan and organize accommodation, catering and other hotel services .managed the daily operations of the hotel including conference management, rooms, housekeeping, leadership & training, reservations, retail, engineering, and safety functions, as well as other functions as assigned. / • promote and market the business. / • ensure that each department head is aware of operational goals and is supplied with the necessary tools to accomplish them. / • assisted the manager in fiscal planning and budget consolidation for the hotel. maintain statistical and financial records. / • achieve profit targets. / • assisted in recruitment and training. plan and monitor work schedules. / • meet and greet customers. deal with customer complaints and comments. address problems and troubleshoot. / • ensure events and conferences run smoothly. / • deal with contractors and suppliers. / • carry out inspections of property and services. supervise maintenance, supplies and furnishings. ensure compliance with licensing laws, health and safety and other statutory regulations..

Mba degree. Coursework: Managing informations, managing activities,managing in business environment,quality management, innovation and complexity

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