Assistant Manager with 1 year experience in Administration industry. Objective: To seek future challenges in the field of Sales & Marketing/customer services/ management, in an attempt to expand my skills within a progressive and fast growing environment that challenges its people and uses state of the art technologies while enhancing my proven abilities and dedication to a motivated team.
Responsilbilities: â€¢ implemented hotel policies, procedures and the overall operating philosophy. / â€¢ ensured regulatory compliance in all assigned functions, ensuring that all policies and practices were in compliance with both required standards and corporate standards. / â€¢ plan and organize accommodation, catering and other hotel services .managed the daily operations of the hotel including conference management, rooms, housekeeping, leadership & training, reservations, retail, engineering, and safety functions, as well as other functions as assigned. / â€¢ promote and market the business. / â€¢ ensure that each department head is aware of operational goals and is supplied with the necessary tools to accomplish them. / â€¢ assisted the manager in fiscal planning and budget consolidation for the hotel. maintain statistical and financial records. / â€¢ achieve profit targets. / â€¢ assisted in recruitment and training. plan and monitor work schedules. / â€¢ meet and greet customers. deal with customer complaints and comments. address problems and troubleshoot. / â€¢ ensure events and conferences run smoothly. / â€¢ deal with contractors and suppliers. / â€¢ carry out inspections of property and services. supervise maintenance, supplies and furnishings. ensure compliance with licensing laws, health and safety and other statutory regulations..
Mba degree. Coursework: Managing informations, managing activities,managing in business environment,quality management, innovation and complexity