Program Assistant with 4 years experience in Programme Associates industry. Responsilbilities: Performing a series of administrative, client service, information and litigation management support functions as a part of the client service and litigation coordination team. focus on litigation and information management support functions. primary support staff dedicated to management of litigation related functions. / information management and access to information and privacy (atip) related functions include coordinating the receipt, tracking, and timely response of all atip requests. responding to email and fax queries from canadian members of parliament. maintaining log of the inquiries and coordination with unit mangers regarding mp queries. also conduct quality assurance calls relating to both client service issues and immigration case processing functions, provide other program support services on request. respond to client enquiries through email. scheduling interviews and interpretation (secondary function). / as the caips (computer assisted immigration processing system) operator, responsible for supervision of the system including preparation of various statistical reports reflecting performance and those requested by business line specialists. maintenance of caips system and associated equipment/accessories. providing support to immigration team in terms of caips system troubleshooting and related issues. liaison with the it section regarding caips related issues..

Master Of Business Administration (mba Executive) degree. Coursework: Financial accounting / principles of management / money and banking / organization theory & behavior / managerial economics / basic marketing / financial management / project planning / advertising & promotional strategies / marketing research / human resource management / business communication

Computer Netwroks (lan), Computer Troubleshooting, Repair & Maintenance