Customer Service And Sales with 2 years experience in Technology Services industry. Objective: Over 4 years of industry experience in network/system administration, architecture, installation, implementation, and support of client/server hardware, software, peripherals, and networked systems for MS Windows, Windows Xp, and Windows 9x, and Linux operating systems.
Teaching computer courses.
Proficient in front-end and back-end operations and support of bringing mission-critical projects in on schedule.
Strong communication, interpersonal and organizational skills.
Excellent work ethics, self-motivated and quick learner.
Willing to learn, adapt new technologies and third party products
Responsilbilities: Co-ordinate all activities in the store. / responsible for display of sale items in all the departments within the store including the posting of sales price tags according to the company weekly and daily rules and regulations. / trained various new hired employees in how to assist the customers in finding the right product and providing information according to their requirement. / listened to the customer complaints and resolved them on the spot or guided them to the procedure. / providing information to customers in computer-system setup. / provide support for inkjet and laser printers including network printers and installation over the network. / advised customers on different types of equipment to purchase depend on the cost, office setup items such as furniture, computers systems, office supplies, storage supplies. / assisting customers to order special items that were available through only catalog or through the ware house delivery..
Comptia A+ Certified degree. Coursework: A+ certification. / software installatio and computer hardware training trouble shooting software and hardware issues.