Customer Service And Sales with 2 years experience in Technology Services industry. Objective: Over 4 years of industry experience in network/system administration, architecture, installation, implementation, and support of client/server hardware, software, peripherals, and networked systems for MS Windows, Windows Xp, and Windows 9x, and Linux operating systems.

Teaching computer courses.
Proficient in front-end and back-end operations and support of bringing mission-critical projects in on schedule.
Strong communication, interpersonal and organizational skills.
Excellent work ethics, self-motivated and quick learner.
Willing to learn, adapt new technologies and third party products


Responsilbilities: Co-ordinate all activities in the store. / responsible for display of sale items in all the departments within the store including the posting of sales price tags according to the company weekly and daily rules and regulations. / trained various new hired employees in how to assist the customers in finding the right product and providing information according to their requirement. / listened to the customer complaints and resolved them on the spot or guided them to the procedure. / providing information to customers in computer-system setup. / provide support for inkjet and laser printers including network printers and installation over the network. / advised customers on different types of equipment to purchase depend on the cost, office setup items such as furniture, computers systems, office supplies, storage supplies. / assisting customers to order special items that were available through only catalog or through the ware house delivery..

Comptia A+ Certified degree. Coursework: A+ certification. / software installatio and computer hardware training trouble shooting software and hardware issues.

Indows Xp Professional, Windows Server 2003, Windows 2000 Professional, Redhat Fedora Core 6, Macromedia Dreamweaver, Acronis True Image 8.0, Acronis Disk Director 8.0, Microsoft Visio 2003 Architecture