Billing Analyst with 1 year experience in Information Management & Technology industry. Responsilbilities:  handle upcoming projects planning and coordination /  handle requirements for the upcoming promotions, offers and projects within my domain /  planning the project lifecycle /  testing and final implementation of the changes made in the current crm and billing system. /  handle the doc1 business file system solution, which is used as a bill printing solution in pmcl /  managing project scope, timelines, milestones, deliverables, issues and risks. /  loading different analysis reports in dwh. /  carry out different audits for post pay subscribers in dwh. /  automation of operational daily tasks and reports used for analysis. /  responsible for quality assurance of all operational activities and new product launch. /  implement proactive and contingency measures against project risks. /  reporting of all on-going projects to stakeholders and decision makers. /  business process reengineering, including gathering and documenting requirements for support teams. /  develop creative solutions to support successful project launch. /  perform gap analyses based on current configuration/functionality versus new requirements. /  developing service level agreement with external stakeholders for is projects and operational activities. /  implementing tariffs and value added services on postpaid billing system – geneva. /  defining and implementing standard operating procedures at departmental level .

Bacholers In Computer Science degree. Coursework: Computer science

Geneva Billing System, Project Management, Databases