Billing Analyst with 1 year experience in Information Management & Technology industry. Responsilbilities: ï‚§ handle upcoming projects planning and coordination / ï‚§ handle requirements for the upcoming promotions, offers and projects within my domain / ï‚§ planning the project lifecycle / ï‚§ testing and final implementation of the changes made in the current crm and billing system. / ï‚§ handle the doc1 business file system solution, which is used as a bill printing solution in pmcl / ï‚§ managing project scope, timelines, milestones, deliverables, issues and risks. / ï‚§ loading different analysis reports in dwh. / ï‚§ carry out different audits for post pay subscribers in dwh. / ï‚§ automation of operational daily tasks and reports used for analysis. / ï‚§ responsible for quality assurance of all operational activities and new product launch. / ï‚§ implement proactive and contingency measures against project risks. / ï‚§ reporting of all on-going projects to stakeholders and decision makers. / ï‚§ business process reengineering, including gathering and documenting requirements for support teams. / ï‚§ develop creative solutions to support successful project launch. / ï‚§ perform gap analyses based on current configuration/functionality versus new requirements. / ï‚§ developing service level agreement with external stakeholders for is projects and operational activities. / ï‚§ implementing tariffs and value added services on postpaid billing system â€“ geneva. / ï‚§ defining and implementing standard operating procedures at departmental level .
Bacholers In Computer Science degree. Coursework: Computer science