System Support Officer with 4 years experience in ICT / Computer / Data process industry. Objective: Working in challenging environment in the team based structure. I like to go through the fore coming technologies and adopt the advance and latest trends. I want to be a part of your organization to learn, share as well as help in valuable ideas and efforts to help others.
Responsilbilities: Professional experience in the field of computer networks and support services using with novell 5.0, linux advanced server 3, widows 2000 server and 2000 advanced server as operating system with more than 200 clients of red hat linux, windows xp/2000, windows nt, windows 98/95 and ms-dos. configuration of windows server and also linux. / have a good knowledge of linux server and customized installations, unattended automated installations. end user support, system performance monitoring of the servers, user accounts management. resources management and management of system backups, installation and configuration attending telephones calls of end user and solves their problems. / major responsibilities: / 1.to provide on-going support to clients regarding the efficient operation and use of computerized client information systems and resources, perform related work. / 2.provide first-tier user support and serve as primary contact for users who experience service interruptions or seek advice on information technology issues, products and services. / 3.facilitates and maintains network security, backups; and monitors lan/wan networks. / 4.identifies, evaluates, and may correct hardware, software, and operational problems; maintains service logs. / 5.maintains logs and resolves client requests. / 6.performs installations, customization, and maintenance of system and application software. / 7.resolve hardware and software problems; provide technical assistance and training to others in using operating system software and components. / 8.evaluates operating efficiency and analyzes performance and tuning. / 9.suggest modifications to tuning parameters to improve performance / 10. contribute in developing of network to current environment and trend for best solutions. / 11.unattended installations and customizations..
System Adminstation degree. Coursework: Capable of configuring trouble shooting dns cache named server, dhcp server ftp server and samba server in linux . / sytem administration of linux from server side and client side.