Customer Relationship Officer with 2 years experience in Customer Care industry. Objective: I worked in different postions for a Shipping & Relocation company for four years.Started as a trainee after my high school.Got promoted to the supervisor level within six months and after two years started my work of satisfying customers, as a customer relationship officer.
Im my opinion customers should be given top priority as they are to be properly satisfied to keep any business afloat.
Responsilbilities: Interacting with the customers.taking there queries and solving them.being in constant communication with the staff and the customer to keep the relationship unambiguous and friendly.preparation of quotes and its approval by the customer.thinking out of the box to get the customer completely satisfied and winning his utmost confidence and finally his loyalty in the long run..
Mba degree. Coursework: Principle of marketing / management thory & practice / financial accounting / stats & maths for business / business finance