Customer Service Representative (csr) with 6 years experience in Call Center industry. Objective: Want to become a requisite part of an organization that values human and intellectual capital, so that I can justify my position by exhibiting the utmost skills and efficiency I have.

Responsilbilities: Making cold calls to the homeowners in the us to offer them a mortgage loan with cash (if needed). taking basic information about the customer\' s current loan and transferring the call to the loan officer at the local branch of the company dialing for, in the us. building rapport with the customer and making the customer feel at ease with professionalism and quality..

Bachelor In Arts (ba) degree. Coursework: The three major subjects were sociology, journalism and persian.

Ms Office, Software Access Point (sap), Call Centre Software - Promero, Call Centre Software - Aspect