Solutions Architect

The Company

BlueCava is a fast growing, leading provider of Multi-Screen identification products and solutions that power privacy and digital/mobile adtech platforms. Headquartered in Irvine, California, with offices in New York, we have an exciting, creative environment with incredible people who have a true passion for results. Our team is leading the way in audience on-boarding, multi-screen reach, campaign measurement and visitor recognition. 

The Role

Solutions Consultant plays a cross-domain, cross-functional role working with prospects and customers.  Primary responsibility is managing pre- and post-sales implementations of the BlueCava solutions.
This role will be located in New York and will primarily be responsible for East Coast customers.

The Responsibilities

• Act as the primary technical resource for key accounts
• Service and maintain relationships with clients, agencies and key partners from pilot program through successful production deployment
• Consult with and advise prospects and early stage customers on how best to use the products or services provided
• Define KPIs for each implementation, convey those measures to client
• Identify and manage all technical issues to assure customer satisfaction through all stages of the implementation (and sales process as assigned)
• Convey customer requirements and provide “voice of the customer” to enhance or modify products and services
• Develop “Use Cases” of applicability of BlueCava solutions.  Include Pilot program key measures “return on investment” (ROI) results
• Interface with peers to ensure overall coordination around product development, testing, product releases and production
   

Requirements

• Background and experience in online advertising
• Very creative, very flexible and thrives in an environment with numerous changes in devices, operating systems, technical requirements, etc..
• Successfully led customer implementations from pilot to commercial success
• Candidate has managed multiple accounts / projects in parallel
• The candidate is comfortable presenting to the client leadership and technical teams
• Previous experience in a start up environment is preferred